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Here are answers to the questions we hear most often. If you do not find what you need, reach out to us at hi@mintlify.com.

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Common questions

Go to your Profile settings, update the email field, and click Save changes. We will send a confirmation link to the new address. You must confirm it within 24 hours for the change to take effect.
Yes. Go to Billing settings and click Change plan. You can upgrade or downgrade at any time. Upgrades take effect immediately. Downgrades apply at the start of your next billing cycle.
On the Free plan, you cannot create additional projects or automation rules once you hit the cap. On Pro and Business, you are billed per user, so adding members increases your monthly cost automatically.
Go to Team settings, click Invite member, enter their email, and choose a role. They will receive an invitation link by email.
Yes. We use encryption in transit and at rest. Workspace Owners can view an audit log on Pro and Business plans to track changes.
We do not offer refunds for partial months. If you cancel, you retain access until the end of your current billing period.
Mintlify Starter Kit is fully responsive and works in mobile browsers. A native mobile app is on our roadmap.
Go to Billing settings, click Cancel subscription, and confirm. Your workspace will revert to the Free plan at the end of the current billing period.